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Grace Chomba - Hil & Mug Global

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November 25, 2025 0 Comments

Choosing the best call center in Kenya shouldn’t feel like a gamble. Here’s your playbook. The Smart Shift Toward Kenya’s Outsourcing Powerhouse Outsourcing isn’t what it used to be. It’s no longer about

October 22, 2025 0 Comments

Virtual assistants services have emerged as a solution for businesses looking to streamline operations, scale effectively, and maintain high levels of productivity without the overhead of hiring full-time staff. In today’s competitive business

October 14, 2025 0 Comments

Outbound calling remains a powerful tool for businesses looking to drive growth, generate leads, and convert prospects into loyal customers. In the digital age, it is not enough to simply make calls; success

October 7, 2025 0 Comments

Inbound Call Support In today’s fast-paced business world, customer expectations are higher than ever. A single missed call or delayed response can result in lost revenue, frustrated clients, and a weakened brand reputation.

September 30, 2025 0 Comments

What is lead generation Lead generation is the lifeblood of any business, but not all leads are equal. Many companies focus on quantity rather than quality, collecting contact information without ensuring that those

September 23, 2025 0 Comments

The ROI of Exceptional Customer Engagement: Why Businesses Can’t Afford to Ignore It Customer engagement is more than a buzzword, it is a critical driver of business growth, customer retention, and brand loyalty.